Team Leader

Job Description: • Calling the customers to remind their due date of the installment. • Tracing the customers if we couldn’t find them on the provided contact number. • Reminder calls to delinquent customers who failed to make the EMI payment. • Explain the consequences to customers of not paying on time. • Follow up with the customers till the payment is received. • Escalating irregular cases to supervisor and seeking help in closing them. • Streamline the Payment Collection Process. • Ensure …