Front Desk Agent

Job Title: Front Desk Agent Hotel/department: Front Desk Reports to: Asst GM or FD Manager FLSA Status: Non-exempt Job Objective: Must be comfortable working in a fast-paced environment. Can work well under pressure and provide the highest level of guest satisfaction, including professional appearance, demeanor, ethics, and proficiency. Must be able to communicate in English and be able to comprehend and document daily tasks. Must be able to understand, and follow through on guest requests/conc…