End User Computing / AV Support Analyst

Role and Responsibilities • Provide technical support for computers, networks (LAN/WiFi), and business apps. • Make updates or changes to company systems as needed. • Set up computers with standard company software. • Install and configure hardware/software for users efficiently and professionally. • Troubleshoot and fix IT problems. • Maintain and monitor IT systems, hardware, and applications. • Support video and audio-conferencing events. • Manage external IT providers (e.g., service desk). …