Modern Device Management Specialist

What success looks like in this role: • Provides Endpoint Management support and services for an assigned organization, location, or function. • Manages work orders, problems, or tasks within a structured ticket management system. • Performs appropriate diagnostics to initiate problem management workflow process. • Provides workstation and device training support for associates. • Participates in the conceptual phases of identifying and solving business problems and issues. • Contributes to the…