Manager HCM Applications Support

Reporting to the Director, Information Systems, the Manager, HCM Operations Support is responsible for the day-to-day operational support, stability, maintenance, and service delivery of the organization’s Oracle HCM Cloud footprint and related HR systems. The Manager, HCM Operations Support will oversee ongoing support activities across Oracle HCM Cloud modules. The role is accountable for ensuring production support is delivered effectively, incidents and service requests are managed within e…