IT Support Engineer (L1)

About the Role We are looking for a customer-focused and technically proficient IT Support Engineer (L1) with 1-2 years of experience to join our IT Support team. The ideal candidate should have hands-on experience in desktop support, hardware and software troubleshooting, Microsoft 365 administration, Windows operating systems, and basic networking. The candidate will be responsible for providing first-level technical support, resolving user issues, managing support tickets, configuring end-us…