Front Desk Manager

Duties & Responsibilities: Front Desk Operations & Daily Coverage Build, adjust, and maintain daily PCC schedules to ensure uninterrupted front desk and phone coverage Proactively manage coverage risks and escalate staffing gaps to the Clinic Operations Manager with clear mitigation options Reallocate PCC resources in real time based on patient volume, call queues, and operational demand Clinic Readiness & Environment of Care Conduct daily clinic readiness walkthroughs prior to first patient ar…