Problem and Change Manager

hackajob is partnering directly with OneAdvanced to hire for this role. Own and manage the Incident, Problem and Change processes for our customers, ensuring all necessary communication is carried out, coordinating and aligning resources to allow timely resolution of incidents, driving out recurring problems at root cause, and enabling the safe and efficient delivery of change, while maintaining customer satisfaction across the delivery of these services. Facilitate the recovery of all P1/P2 in…