1st Line Customer Support Engineer

Lolly is a digital commerce specialist supporting hospitality and retail SMEs across the UK. We are looking for a motivated 1st Line Customer Support Engineer to join our growing support team. This role focuses on providing first-class technical assistance to customers using Lolly EPOS solutions. Key Responsibilities: Provide technical support to customers via telephone, live chat, email, and remote access tools. Troubleshoot and resolve EPOS-related hardware and software issues. Carry out rout…