Descripción
Be the technical escalation point in an international environment where your expertise truly matters. A high-impact L3 role combining complex technical challenges, autonomy and teamwork in a close-knit environment with an international reach. ⚡️ Our partner is an international organisation with a strong Belgian presence , operating in a highly connected and technically demanding environment. They are looking for a 3rd Line Support / System Engineer to join their IT team and become a key technical point of contact for complex incidents and infrastructure challenges. System Engineer - The Job Act as the technical escalation point , taking ownership of complex L3 incidents and ensuring sustainable resolutions. Troubleshoot and improve Microsoft, Linux and infrastructure environments , identifying root causes and preventing recurring issues. Work on system administration and infrastructure projects , contributing to the evolution and reliability of the IT environment. Collaborate with different technical teams on networking, security, cloud and platform-related challenges . Drive continuous improvement by optimising processes, documentation, monitoring and operational procedures. Share your expertise with colleagues and act as a technical reference , supporting lower support levels on complex technical topics. System Engineer - The Profile Several years of experience in L3 Support, System Engineering or Infrastructure Engineering . Strong hands-on knowledge of Microsoft and/or Linux environments , system administration and troubleshooting. A solid understanding of networking, infrastructure and security concepts . Experience investigating complex incidents, performing root cause analysis and implementing long-term solutions. Comfortable working independently while remaining a strong team player who enjoys sharing knowledge. Strong communication skills and a good command of English ; additional languages are a plus.