Contact Centre Manager

Contact Centre Manager 38-42k, Office based Their customer contact centre is at the heart of how customers experience our client, from their first question to their finished product. We're looking for a hands-on leader to run it, raise the bar on service and sales, and make the most of AI and our digital channels. The role You'll lead a multi-channel contact centre of around 14 people across phone, live chat, text and email, reporting to our Director of Customer Experience. Leading a team of Su…