Customer Service Support Representative - After-Hours Contact Centre

Job Description He angituutanga| The opportunity Join our Customer & Community team – the vital link between Council services and our residents. As the first point of contact, you’ll be both the voice of the customer and the face of the organisation, handling a wide range of enquiries across phone and digital channels in our after hours space. The work pattern is Saturday and Sunday 12.30 - 9.00pm. 8 hours each day. Key Responsibilities Respond to customer queries via phone, email, live chat, a…