Technical Customer Service Advisor

Major Recruitment Oldbury are delighted to be recruiting for our professional Tamworth based client who are seeking an experienced Technical Customer Service Advisor to join their busy team. The role is office based and the hours are Monday to Friday 9am to 5pm. This is a customer-facing technical support role, not a general IT job. You will handle incoming support tickets, gather the right information, complete firstline troubleshooting, keep customers updated, and escalate more complex issues…