Guest Service Representative - Metcalfe Hotel

The Metcalfe Hotel delivers in Ottawa an understated luxury to world travelers by showcasing our rich building history and connecting to the current culture, community, and people that make Ottawa a lively 21st century capital city. Newly fully renovated and now part of the Gray Collection, our hotel is now entering a new era. Reporting to the Front Desk Manager, the Guest Service Representative ensures a warm check-in/check-out process and manages reservations, payments, and guest requests. Ke…