Capacity Intelligence Analyst, Network Strategy & Performance

As a Capacity Intelligence Analyst within the Network Strategy & Performance team, you will support and execute labor planning for Amazon's Customer Service network, including outsourced (Global Outsourcing) sites. You will work at the intersection of data and operations — translating demand signals into accurate staffing plans that protect customer experience while contributing to cost efficiency. You will operate independently within your workstream, navigating ambiguity with analytical rigor…