Lead User Experience Design Specialist (Baltimore)

UX Designer Baltimore, MD (Onsite) Duties and Responsibilities: Lead UX strategy and design activities for the OIT program and related applications. Support the Launchpad process, including development of user-centered requirements, UX artifacts, workflows, and supporting documentation. Conduct user research, stakeholder interviews, workshops, and usability assessments to understand user needs and pain points. Develop user journeys, personas, process flows, information architecture, wireframes,…