Implementation Manager - eQMS - Playbook GmbH

You make sure our customers truly live their quality processes, not just document them. You own customer onboarding and long-term customer success end-to-end, serving as the trusted advisor between life sciences quality teams, technical configurations, and our product team. Activities You lead customer communication from kickoff to go-live You run the project, managing timelines, stakeholders, and dependencies You configure Playbook for the customer: templates, steps, conditional visibility, an…