Customer Success Manager - German Speaker H/F

About the Role As a Customer Success Manager, you will help Shippeo's Tier 3 customers, accounts up to €80k ARR that represent roughly half of our customer base, achieve measurable value from Shippeo at scale. By building structured, repeatable engagement practices, you will support adoption, protect retention, identify opportunities for growth, and increase the portfolio's Net Revenue Retention (NRR), with Gross Revenue Retention (GRR) as the foundation. You will be the primary face of Shippeo…