Team Leader- Butler

Job Description Guest Service Excellence Deliver personalized and anticipatory service that consistently exceeds guest expectations. Build strong relationships with VIP, long-stay, repeat, and high-profile guests. Ensure guests receive a warm welcome, personalized orientation, and seamless departure experience. Anticipate guest preferences and proactively arrange services before requests are made. Handle guest complaints, concerns, and special requests promptly, professionally, and discreetly. …