ITSM / ServiceNow & CMDB Analyst

Long-term B2B Contract | Italy / Primarily Remote SixteenFifty is supporting a global manufacturing organisation looking for an experienced ITSM / ServiceNow & CMDB Analyst to join its international technology organisation on a long-term B2B engagement. The role will focus on the ongoing governance and improvement of IT Service Management processes , working across ServiceNow, CMDB, Knowledge Management and the wider service environment. Working closely with internal technology teams and extern…