Client Experience Consultant

Introduction About the Role As a Client Experience Consultant, you’ll be part of a busy, client-focused team supporting clients across phone, email and live chat, as well as managing the follow-up and administration that helps deliver a seamless experience. No two conversations will be the same. You might help someone navigate a KiwiSaver first-home withdrawal, explain their investment options, provide financial advice, or help a client get more from our digital tools. It’s a role that balances…