Senior Service Desk Analyst

Senior 2nd Line Support Analyst | Hybrid About the Role We're recruiting a Senior 2nd Line IT Support Engineer for a large UK enterprise. This is a hands-on technical role supporting a large user environment, resolving escalated issues and contributing to IT projects and improvements. There is a great role for anyone who has plans of being a manager in the future, as it is a hands-on support role, but you will gain valuable experience around mentoring more junior engineers. Responsibilities Pro…