Care Navigator

Job overview The Care Co-ordination Centre (CCC) provides a single access point into the organisation for all customers. The CCC team responds to customers’ needs and deals with enquiries, prioritising urgent need within a seamless integrated system. The CCC team manages the needs of customers by maintaining standardised processes across all services. This includes: Managing the booking, cancellation and re-scheduling of appointments for Provide services. Managing referrals into Provide service…