Senior Cloud Support Engineer - Remote, Enterprise Focus

Placements24 is seeking a Senior Technical Support Engineer for a fully remote role. You will provide advanced technical assistance to enterprise customers, diagnose cloud and network issues, and drive product improvements. The role emphasizes asynchronous communication, comprehensive documentation, and a proactive support mindset. The ideal candidate brings deep cloud knowledge (AWS/Azure/GCP), scripting skills, and experience in a SaaS environment, with strong problem-solving and communicatio…