Digital Customer Success Analyst / Specialist – Insights & Renewal Intelligence

Digital Customer Success Specialist, Insights & Renewal Intelligence Customer Success | Digital Customer Success Employment type Full-time Experience guide 3–6 years Reporting line Manager, Digital Customer Success About the Role You will own the account-intelligence and renewal-risk workstream, converting multi-source customer data into repeatable health reviews, early-warning insights, portfolio reporting, and actionable Customer Success narratives. The role combines hands-on analysis with pr…