Jira Service Management Engineer - ITSM & Integrations

Optimum Solutions (Singapore) Pte Ltd. is seeking a hands-on ITSM Specialist to assess the existing JSM environment and design a cloud-ready ITSM solution that aligns with ITIL practices and modern workflows. You will implement Incident, Service Request, Problem, Change and Knowledge Management, configure portals, forms, SLAs and automation rules, and build integrations with Jira, Confluence and GitLab via REST APIs or webhooks, with migration and testing support. J-18808-Ljbffr