Director of Customer Operations (Brooklyn)

Director of Customer Operations (Founding CS & Ops Lead) - AI-Native Hotel Tech Start-up Up to $180k OTE (base 20% bonus) equity Based in Brooklyn, New York – in the office 4 days a week Company This company is building an AI-native operating system for independent hotels. Hotels have historically run on large back-office teams and a patchwork of clunky, dated tech – this company automates as much of that work as possible. They've started with everything around revenue optimisation – dynamic …