Service Desk Analyst

Jooble

Jacksonville, Duval County51437 - 51437📅 9/10/2026

Descripción

Kforce has a Jacksonville, FL client in need of a Service Desk Analyst for the rollout of next-generation authentication technologies, replacing traditional text message and voice verification methods. In this role, you will deliver multi-channel customer support, guide users through setup and activation procedures, troubleshoot access and authentication challenges, and respond to inquiries related to identity verification solutions such as Okta Verify and Incode. Duties: Guide employees throug…

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