Descripción
The opportunity You'll design the tools that get groceries onto millions of doorsteps: not what shoppers see, but the systems used by people working in logistics operations at our fulfillment centers. Oda’s mission is to build the world’s most efficient retail system so people have space for life. A huge part of that is our sophisticated fulfillment and delivery system, designed and built entirely by us. It packs and delivers nearly a half million items every day to around 80.000 homes and businesses across Norway and Sweden. What we’ve built is second-to-none in the world when it comes to efficiency, and it’s held together by internal tools and processes that make the jobs of operators and drivers easy, fast, ergonomic, and smooth. That's where you come in. You'll work in close collaboration with our colleagues in both Norway and at our sister company Mathem in Stockholm, and you’ll help us on the path to launching Oda Systems in new markets as we find customers who want to work with us to continue building the most efficient solution for online groceries. The role Service/UX designers play a major part in the design of our processes and tooling. Great processes are as much about ergonomics, workflow, physical space, team structures, and incentives as they are about screens. You’ll get the chance to not only work on software solutions but also consider how digital experiences should best interact with hardware/machinery, the physical space they’re situated in, and last but not least the operator routines around them. That combination is what makes logistics design at Oda different from most UX roles: you're never just designing a screen, you're designing a multi-dimensional workflow. You'll join the Sourcing team within Oda's Logistics platform, designing the best possible experience for employees working with everything from receiving and restocking products to handling fruit & vegetables and our bakery tools. While we’re happy with today’s processes, we’re not sa