Customer Care Consultant

Preference will be given to equity candidates: Gender & Group African Male/White Male/White Female Job purpose: To implement a high standard of customer service so as to attract and retain profitable clients. Key Accountable Responsibilities: Implement an exceptionally high standard of customer care at every interaction with potential or existing clients. Ensure that SLAs are adhered to in client query resolution Ensure that the quality control of every interaction with the clients is as per th…