Senior Customer Success Manager

Mercateam is the platform manufacturers use to digitalize their industrial know-how (skills, certifications, training, workforce planning) and turn it into measurable operational performance on the shop floor. Every month, top industrial sites go live with us. At Mercateam, the Customer Success Manager owns the account from the day the contract is signed until renewal. Sales signs, deployment configures. You hold the plan that turns a signed contract into proven operational results ready for ex…