MANAGER/SENIOR MANAGER, SERVICE EXCELLENCE (Service, Process and System Improvements)

About the Role You will join the Service Excellence Team in the Services Division, KidSTART Singapore Limited (KSL). This team sits within the Operations Planning Department, which translates policies into operational frameworks and drives service improvements through data, technology and service transformation. As a Manager/Senior Manager in the team, you will drive initiatives to achieve service excellence for the Division, through process and service design reviews and translating business n…