Lead User Operations & Client Support — Crypto

Coinhako, a Singapore-based crypto exchange, seeks a Client Support Manager to lead User Operations and ensure fair, accurate, timely support. You will manage a team, handle escalated issues, and drive improvements including AI-enabled service tools, shaping how users experience Coinhako. You will own UO policies, risk controls, and incident management, ensuring customer practices meet MAS requirements in a fast-moving environment. J-18808-Ljbffr