Call Centre Operations Manager

Mirna Butler Recruitment in Bloemfontein is seeking a dynamic Call Centre Manager to lead a fast-paced team and deliver exceptional service and operational excellence. You will motivate staff, manage performance targets, analyze call data in Excel, and implement improvements across processes, ensuring high service levels and client satisfaction. The role requires a matric, a relevant tertiary qualification, 3–5 years in call centre management, and fluency in Afrikaans and English. J-18808-Ljbffr