Quality Program & Continuous Improvement Lead

Glovo seeks a Quality Coordinator to harmonize and elevate operational quality across regional BPO operations, turning QA into a data-driven engine that predicts defects before they impact customers. You will bridge cross-border execution with regional strategy, building scalable quality processes that drive customer satisfaction. You will lead multi-hub quality strategy, calibrations, and data extraction with SQL to turn raw data into actionable insights. J-18808-Ljbffr