Capacity Building Officer

Capacity Building Officer GVK Emergency Management and Research Institute (GVK EMRI) is seeking a Capacity Building Officer to lead the entire training track for our Dial 112 project. This role is crucial for ensuring service quality through effective supervision, monitoring team performance , and maintaining strict adherence to Service Level Agreements (SLAs). Role & Responsibilities: Lead the entire training track for the project. Ensure service quality by appropriate supervision of call take…