ITSM (IT Service Management) Administrator

A Bachelors degree / National Diploma or equivalent qualification in ICT ITIL Foundation Certification (V3 or V4) At least 5 years experience in delivering IT Service Desk Administration services Experience with ITSM tools (please specify the tools) Extensive experience on ITSM software modules such as but not limited to ITSM, Asset management, ITOM, ITAM, CMDB, Discovery, etc. Prior experience with the administration, integration or rolling out an ITSM software. Administer and maintain the ITS…