Customer Experience Coordinator | Full

About the Role This is a permanent full-time position (40 hours per week) and will include at least 1 weekend day. Based at the front-of-store Customer Service Desk, you'll be the go-to person for many of our more complex customer interactions . From managing special orders and delivery issues to handling returns, claims, Click & Collect enquiries, and customer escalations, you'll play a key role in protecting and enhancing the customer experience. We're looking for someone who is comfortable t…