Descripción
Weitere Berufsbezeichnung: People Operations Specialist Stellenbeschreibung: Company Description As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We push hard, learn quickly and stay human along the way. It’s this wonderful mix of high performance and real community that makes Delivery Hero a place where ambition and belonging grow side by side. If you’re curious, collaborative and ready to dive deep into meaningful work, you’ll fit right in. Job Description We are on the lookout for a Specialist, People Operations (6 month contract) to join the People & Culture team on our journey to always deliver amazing experiences. - Your Role: As a Specialist in Hero Support, you will play a key role in managing HR operations, optimizing employee lifecycle workflows, and ensuring smooth service delivery across DHSE Central. You'll bring a blend of strong operational expertise and a continuous improvement mindset to keep our processes efficient, compliant, and candidate- and employee-friendly. - Operations & Case Management: Act as a primary operational contact for employee and manager queries via Jira, Slack, and email, independently resolving mixed-complexity tickets per month while maintaining >90% SLA adherence. - End-to-End Lifecycle Operations: Execute employee lifecycle processes including employment contracts, amendments, probation management, transfers, and terminations, supporting a wide range of teams across the organization. - Data Integrity & Compensation Administration: Maintain accurate employee records in Workday and support pre-payroll data reconciliation, one-time payments, and compensation updates with 95%