Operations Analyst - Marker Trax

Operations Analyst Job Description Category: Operations / Client Success Status: Exempt Reports To: Senior Director of Client Success Job Description The Operations Analyst is responsible for monitoring, evaluating, and reporting on product performance, operational KPIs, revenue trends, and customer/client success metrics across Koin, Marker Trax, and Marker Trax Digital. The position works closely with the Senior Director of Client Success to identify opportunities for improvement, recommend p…