Technical Analyst

The team you'll be working with: The Technical Analyst will be responsible for 2 nd line support, triage, and investigation of application issues. The role focuses on identifying whether reported issues are caused by user error, frontend (FE) defects, or backend (BE) defects, and ensuring clear, accurate information is passed to the appropriate teams for resolution. What you'll be doing: Support & Triage Triage and respond to incoming support tickets in a timely and professional manner Act as…