Service Desk Analyst - Telephony, Avaya

Service Desk Analyst - Telephony, Avaya £market rate (Inside IR35) Glasgow (5days onsite) 3/6 months initially This role will provide technical support for telephony services, covering hardware and software faults, installations, moves and changes, system maintenance, call recording and contact centre applications. Key Responsibilities Resolve telecoms-related service desk incidents and technical issues. Support telephony installations, moves, changes and site audits. Maintain telecoms document…