Level 2 - Service Technician

Job Summary We're looking for a Level 2 Service Technician who thrives on being the face clients look forward to seeing. This is a genuinely client-facing role — you'll be regularly on-site conducting floor sweeps, checking in on outstanding issues, and catching small problems before they become big ones, alongside a solid mix of Level 1 and Level 2 technical work. You'll triage tickets, resolve end-user issues, escalate where needed, and see problems through to resolution — all while building …