Customer Service Representative for a Cleaning Services Industry in Australia (Home Based Part Time)

• Answer incoming customer calls in a friendly and professional manner • Call back new website quote enquiries within five minutes • Follow up on missed calls and customer enquiries • Assist with incoming calls alongside the existing AI phone assistant • Answer basic questions about cleaning services, availability, and pricing • Communicate clearly and confidently with Australian customers • Follow up with customers who have already received cleaning estimates • Provide quotes using the client'…