Senior Business Analyst: Loyalty & CRM Transformation

The Edge Contracting Services (TECS) is seeking a Senior Business Analyst to support a large-scale loyalty and marketing platform implementation in Singapore. You will work with business stakeholders, technology teams and partners to translate requirements into functional solutions focusing on loyalty, CRM, marketing and customer engagement capabilities. Responsibilities include gathering requirements, documenting user stories, and ensuring alignment across customer profiles, membership, loyalt…