Front Desk Agent

Overview of Role Under the general direction of the Duty Manager and in accordance with 4C Hotel Group’s standards and guidelines, the Front Desk team member is responsible for delivering excellent guest service by managing check-in and check-out procedures, cashiering, and responding to guest inquiries. The role also involves promoting the core values, service culture, and brand ethos of 4C Hotel Group to ensure a welcoming and memorable guest experience. The Role Manage guest check-in, check-…