IT Support Technician

Job Description Job Description SUMMARY Coordinates with IT Support Manager regarding system management and operating procedures. This level of technician provides help desk support, service and preventive maintenance activities on PCs, networks, telecom systems and peripherals. Capable of basic desktop support install new hardware/software, swap out desktops, download fixes/service packs, virus detection/resolution, etc. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Responds to telephone calls, ema…