Customer Service - Logistics / Supply Chain Environment

Role: Customer Service - Logistics / Supply Chain Environment Type: Contract (12 Months with potential to go PERM) Location: Chertsey, UK Working Model: Hybrid (2 or 3 days per week in office) Work Hours: 37.5 Hours per Week What You'll Do: Investigate & Resolve: Find the root cause of delivery failures and coordinate solutions with warehouses and couriers (3PLs). Manage Escalations: Take ownership of complex customer service tickets and order cancellations. Analyze Trends: Use ERPs (SAP Hybris…