French-Speaking Customer Care Specialist

Teleperformance South Africa in Cape Town seeks a Customer Service Agent to be the first point of contact for valued customers, delivering high-quality service and building loyalty across multiple channels. You will meet KPIs and maintain a professional, helpful attitude in every interaction. Responsibilities include handling calls, chats, emails, and social media, resolving issues with empathy, logging details accurately, and continuously improving knowledge of campaigns and products to enhanc…