Onboarding Team Lead - Hybrid (Barcelona)

bsport, based in Barcelona, is seeking a Team Lead Onboarding Specialists to own performance and quality across markets in a hybrid setup. You will lead a team of Onboarding Specialists, drive onboarding standards, and partner with Migration, Product, Care, and Customer Experience teams to optimize the onboarding experience. You will focus on reducing time to go live, boosting CSAT, and increasing New MRR through scalable processes, while mentoring a growing team and collaborating with Country …